Effective Date: 11/18/2024
At Enduring Hope, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us, including through our website, donations, and purchases.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, billing address, shipping address, and phone number.
- Payment Information: Credit card details and other payment-related information processed securely.
- Account Information: Information provided when creating an account, such as username and password.
- Other Information: Feedback, reviews, and communications with us.
2. How We Use Your Information
We use the information collected to:
- Process orders, donations, and refunds.
- Fulfill shipping and delivery requirements.
- Communicate order updates and promotional offers (if opted in).
- Improve our services, website, and user experience.
- Maintain compliance with legal and tax obligations.
3. Sharing Your Information
Your information is only shared in the following circumstances:
- Payment Processing: With secure third-party payment providers to process transactions.
- Shipping Providers: To facilitate order deliveries.
- Legal Compliance: When required by law or to protect our legal rights.
We do not sell or rent your personal information to third parties.
4. Data Security
We use industry-standard security measures, including encryption, to protect your personal and payment information. While we take all reasonable steps to secure your data, no method of electronic transmission or storage is 100% secure.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Track website usage for analytics.
- Store user preferences for a better experience.
You can disable cookies in your browser settings, but some features of our website may not function correctly.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of promotional communications by following the instructions in the emails or contacting us directly.
For any requests regarding your data, email us at conatact@enduringhopes.com
7. Children’s Privacy
Enduring Hope does not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
8. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and significant updates will be communicated to users.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:
Email: contact@enduringhop.com
Phone: (952) 641-7738