Welcome to Enduring Hope! By using our website, purchasing products, or making a donation, you agree to abide by the terms outlined below. Please review these terms carefully. If you do not agree, refrain from using our services.
1. General Overview
Enduring Hope provides physical products for sale and accepts donations to support our mission. These Terms govern your use of our website, services, and products.
2. Products and Services
Product Availability: Products are described on our website, and availability is subject to change without notice.
Product Reviews: Customers are welcome to leave honest reviews about their purchases.
3. Orders and Payments
Payments: All transactions are processed securely. We accept major credit cards.
Account Creation: Customers may create an account to manage orders and reviews, but it is not required.
Accurate Information: Clients must provide accurate billing and shipping addresses. We are not responsible for delays caused by incorrect information.
4. Shipping Policy
Processing Time: Orders are processed within 3 business days.
Shipping Area: We currently ship domestically. Delivery times depend on the carrier.
Address Accuracy: Customers are responsible for providing the correct shipping address at the time of purchase.
5. Return and Refund Policy
Eligibility: Returns are accepted within 30 days of purchase for items in original condition.
Refund Process: Refunds are issued to the original payment method after the item is received and inspected. Allow 5–10 business days for processing.
Shipping Costs: Customers are responsible for return shipping costs unless the item is defective.
6. Donations
Donations are non-refundable and directly support Enduring Hope’s mission.
Enduring Hope is a registered nonprofit organization. Contributions may be tax-deductible.
7. Privacy and Data Collection
Information Collected: We collect names, billing and home addresses, payment details, and other relevant information to process transactions and donations.
Data Usage: Personal information is used for processing orders, donations, and communicating updates.
Data Security: All sensitive information is encrypted and securely stored.
For more details, refer to our Privacy Policy.
8. Limitation of Liability
Enduring Hope is not responsible for damages resulting from the use or misuse of products or errors due to inaccurate customer-provided information.
9. Modifications to Terms
Enduring Hope reserves the right to update these Terms at any time. Continued use of our services constitutes acceptance of the revised terms.
If you have any questions, please contact us at contact@enduringhopes.com